五、填詞補文：第 31~40 題，每題 1.5 分，共 15 分。

下面的短文有十處空白，短文后列出十二個詞，其中十個取自短文，請根據短文內容將其分

別放回原有位置，以恢復文章原貌。

A decision is a choice made from among ________ courses of action that are available. The

purpose of making decision is to establish and ________ organizational goals and objectives. The

reason for making a decision is that a problem exists, goals or objectives are wrong, or something

is standing in the way of ________ them.

Thus the decision-making process is ________ to management. Almost everything a manager

does ________ decisions. Indeed, some suggest that the management process is decision making.

Although ________ cannot predict the future, many of their decisions require that they consider

possible future events. Often managers must make a best guess at what the future will be and try

to leave as little as ________ to chance, but since uncertainty is always there, risk accompanies

decisions. Sometimes the consequences of a poor decision are slight; at other times they are

serious.

People often assume that a decision is an ________ phenomenon. But from a systems point

of view, problems have multiple causes, and decisions have ________ and unintended

consequences. An organization is an ongoing entity, and a decision made today may have

consequences far into the future. Thus the skilled manager looks ________ the future consequences of current decisions.

A: accomplishing

B: isolated

C: achieve

D: alternative

E: managers

F: fundamental

G: intended

H: possible

I: involves

J: into

K: toward

L: indoor

Many people know the history of Black Friday.

• A、True
  
  

• B、False
  
  

• C、Not Given
  
  

Customers get better service on Black Friday.

• A、True
  
  

• B、False
  
  

• C、Not Given